Terms of Service

Terms of Service

Last Updated: 25.02.2025

Welcome to Nurtured Nest! By accessing or using our website (www.nurturednest.co.uk), you agree to comply with and be bound by these Terms of Service. Please read them carefully.

1. General Information

These Terms apply to all purchases made on our website.
We reserve the right to update or modify these Terms at any time.
By using our site, you confirm that you are at least 18 years old or have permission from a parent/guardian.

2. Orders & Payments

All prices are listed in GBP and are subject to change without notice.
Payments are securely processed via Apple Pay, Paypal, Debit and Credit card.
We reserve the right to cancel or refuse any order due to suspected fraud, pricing errors, or stock availability.

3. Shipping & Delivery

We offer domestic and international shipping. Delivery times vary based on location.
Shipping costs are calculated at checkout and are non-refundable.
We are not responsible for delays caused by shipping carriers or customs.

4. Returns & Refunds

Returns are accepted within 30 days of delivery for unworn, unwashed items in original packaging.
Refunds are issued to the original payment method after inspection of returned items.
Personalized or final-sale items cannot be returned.

5. Product Availability & Accuracy

We strive to provide accurate product descriptions, but colors and styles may vary slightly due to screen differences.
Availability of items is not guaranteed, and we may discontinue products at any time.

6. Intellectual Property

All content on our website, including images, text, and logos, is our property and may not be used without permission.

7. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our maximum liability is limited to the amount paid for the purchased product.

8. Privacy Policy

We collect and use personal information in accordance with our Privacy Policy.

9. Governing Law

These Terms are governed by the laws of the United Kingdom.

10. Contact Us

For any questions, please contact us at support@nurturednest.co.uk

By continuing to use our website, you agree to these Terms of Service. Thank you for shopping with us!

Frequently Asked Questions

Do you offer free shipping?

Yes, we offer free UK standard shipping on all orders over £50. For orders under £50, a small shipping fee will apply and will be clearly displayed at checkout.

For further shipping details, please see our shipping information.

What is your refund policy?

If you're not completely satisfied with your purchase, you’re welcome to return it within 14 days for a full refund. Items must be unused, in their original packaging, and in resellable condition.

For more information, please refer to our full Refund Policy.

Will the package include pricing if I’m sending it as a gift?

No, we never include pricing information in our packages, so you can send your gift with confidence. All order details, including pricing, are sent directly to the purchaser via email.

An item I love is out of stock—when will it be available again?

We do our best to restock popular items as quickly as possible. If an item you’re looking for is currently out of stock, we recommend signing up for restock alerts on the product page below. You’ll be the first to know as soon as it’s available again.

What payment methods can I use at checkout?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. You can also choose to pay securely via Apple Pay, Google Pay, or PayPal for added convenience.

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