Refund Policy
Refund Policy – Nurtured Nest
Last Updated: 25.02.2025
1. Returns & Refunds
- You can return items within 14 days of receiving your order for a full refund.
- Items must be unused, unwashed, and in original packaging with all tags attached.
- We cannot accept returns on personalised items, socks, hats, underwear, or sale items unless faulty.
- Once we receive and inspect your return, we will process your refund within 5-7 working days to your original payment method.
2. Exchanges
- We offer exchanges for size or colour within 30 days. If your preferred item is unavailable, we will issue a refund.
- To arrange an exchange, please contact us at support@nurturednest.co.uk
2. Exchanges
- We offer exchanges for size or colour within 30 days. If your preferred item is unavailable, we will issue a refund.
- To arrange an exchange, please contact us at support@nurturednest.co.uk
3. Faulty or Incorrect Items
- If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
- We will arrange a free return and send a replacement or issue a full refund.
4. How to Return an Item
- Email us at support@nurturednest.co.uk with your order number and reason for return.
- We’ll provide return instructions, including our return address.
- Package your item securely and send it back using a tracked postal service (customers are responsible for return shipping costs unless the item is faulty).
- Once received and approved, we will process your refund or exchange.
5. Contact Us
For any refund or return inquiries, please email support@nurturednest.co.uk
Thank you for shopping with Nurtured Nest.